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Players:
In order to view streaming audio or video your computer must
have one of the following 2 players installed. Click on the
logo to go to the players download page.
 
Click
here to test
In order to view some content you will require the following
plug-in installed. Click on the logo to go to the download
page.
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System:
For optimal playback of streaming content we recommend the
following as a minimum on your computer system.
Internet Explorer 4.0 and higher
Netscape Navigator 4.0 and higher
JavaScript (supported/enabled)
Cookies enabled (supported/enabled)
Screen Size - 1024 x 768
Colour Depth - at least 16 bits
Click
here to test
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Connection Speed:
In order to view audio or video content please select the
appropriate "speed" setting for your Internet connection.
Audio content: 16 KB/sec and higher
Video content: 34 KB/sec and higher
Click
here to test
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Common Questions:
Please select from the questions below.
Why
can't I hear the audio or see the video?
Why
can't I access web content?
Why
does the video seem "choppy" or slow?
What
if I am behind a firewall in my office?
What
if I have other questions?
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For all other questions please email:
 support@startcast.com
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